Frequently asked questions

Testing, consultations, Smart Report, and how we handle your data.

How long does Zamnaik Path Lab take to deliver results?

Most routine panels — CBC, blood sugar, lipid profile, liver and kidney function — are ready within 24 hours. Specialized tests and cultures can take longer; your booking confirmation notes the expected turnaround for your specific test.

Do I need to fast before a blood test?

Depends on the test. Fasting glucose, lipid profile, and some liver panels need 8-12 hours fasting (water is fine). CBC and thyroid panels don't require fasting. Check your specific test when booking.

What is Smart Report, and how accurate is it?

An AI tool that explains lab results in plain language, grounded in ICMR/WHO reference ranges rather than generated freehand. It explains what a value indicates — it does not diagnose or replace a doctor's judgment.

Is my data safe when I use Smart Report?

Yes — your name, phone number, and date of birth are stripped before anything is sent for AI interpretation. The model only ever sees anonymized values. Full detail in our Privacy Policy.

Can I walk in without an appointment?

Walk-ins are accepted, but booking ahead guarantees your slot and skips the wait — especially useful for fasting tests where timing matters.

Does Sai Medical Clinic require a referral?

No referral needed for general consultations. If lab testing is required, the clinic coordinates directly with Zamnaik Path Lab.

When does the Nerwa Diagnostic Center open?

Under construction. Leave your number on the Nerwa page for a direct SMS the day it opens.

How do I get a copy of my past reports?

Every report is in your patient portal under Report History, downloadable, for as long as your account is active.